• What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? • Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. • Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. • Excited? Let’s see what it takes  • What you will do: • Respond and resolve customer inquiries and issues via email, phone, or chat in a timely and professional manner • Build positive and long-lasting relationships with customers • Communicate and collaborate with external stakeholders such as hotels, booking platforms, and service partners • Meet team KPIs • Always be up-to-date with cutting-edge technology • Securely work with customers’ sensitive information • Apply the latest and greatest customer happiness practices • Communicate with developers and other departments of various IT companies.

• Excellent English skills (C1-C2 for both spoken and written) • Minimum of 2 years in customer support • Analytical and research skills • Demonstrated ability to understand and empathize with customers’ needs and concerns. • Positive, responsible and proactive attitude • Comfortable working in a fast-paced, ever-changing environment • Strong ability to quickly learn and work with multiple software tools and platforms • Proven capability to handle a high volume of customer inquiries and multitask without sacrificing quality • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

• Flexible schedule • Opportunity to work fully remote • Inclusive international environment • Compensation in USD • Good bonuses for referring friends • Paid intensive training and probation • Work-life balance • Responsive management interested in your growth and long-lasting cooperation